Anti-Spam Policy

1. Definition of Spam

Spam refers to unsolicited bulk messages sent via email or SMS without the explicit consent of the recipient. This includes unsolicited messages and other communications sent to individuals who have not opted in to receive such messages.

2. Acceptable Use

Opt-In Requirement:

All emails and SMS messages sent by Deals Vault are based on explicit opt-in consent from recipients. Users must actively choose to receive communications from us by checking consent boxes or subscribing through our website.

Accurate Information:

We ensure that all communications contain accurate sender information, including our company name, physical address, and a valid reply-to email address or phone number.

Unsubscribe Mechanism:

Every email includes a clear and functional unsubscribe link. SMS recipients can opt out at any time by replying "STOP" to any message. We honor all opt-out requests promptly.

3. Prohibited Actions

Deals Vault strictly prohibits the following practices:

• Purchased or Rented Lists: We do not purchase, rent, or use third-party email or phone number lists for outreach purposes.
• Misleading Headers or Subject Lines: We do not use deceptive subject lines, headers, or sender information.
• Generic Email Addresses: We do not send messages to generic addresses (e.g., info@, admin@, sales@) without explicit consent.
• Harvesting: We do not collect email addresses or phone numbers through automated means, web scraping, or any other unauthorized methods.

4. Compliance with Laws

Deals Vault complies with all applicable anti-spam laws and regulations, including but not limited to:

• CAN-SPAM Act (United States): We comply with the requirements of the CAN-SPAM Act, including providing accurate sender information and honoring opt-out requests within 10 business days.
• GDPR (European Union): We obtain explicit consent before sending messages to EU residents and respect all rights granted under GDPR.
• CASL (Canada): We comply with Canada's Anti-Spam Legislation by obtaining express consent and providing clear unsubscribe mechanisms.
• TCPA (United States): We comply with the Telephone Consumer Protection Act for SMS notifications, obtaining prior express written consent before sending text messages.

5. Consequences of Violation

Users who violate this Anti-Spam Policy by sending unauthorized messages through our platform or using our services for spam purposes will face immediate consequences, including:

• Suspension or termination of account access
• Legal action in accordance with applicable laws
• Reporting to relevant authorities and anti-spam organizations

6. Reporting Spam

If you receive a message from Deals Vault that you believe violates this Anti-Spam Policy or if you wish to report spam, please contact us immediately at:

Email: [email protected]

Subject Line: "Spam Report"

Please include the full headers of the email or the phone number from which the SMS was sent, along with any relevant details to help us investigate.

7. Protecting Your Inbox

To protect yourself from spam and ensure you only receive messages you want:

• Only provide your email address or phone number to trusted sources
• Review privacy policies before signing up for services
• Use the unsubscribe link in emails or reply "STOP" to SMS messages you no longer wish to receive
• Report suspicious messages to your email provider or mobile carrier
• Keep your email filters and spam blockers updated

8. Feedback and Enforcement

We take all reports of spam seriously and investigate each complaint thoroughly. If we find that our communications have been sent in error or without proper consent, we will take immediate corrective action.

We continuously review and improve our email and SMS practices to ensure compliance with evolving regulations and industry best practices.

9. Contact Information

If you have questions or concerns about this Anti-Spam Policy, please contact us at:

10. Related Policies

For more information about how we collect, use, and protect your personal information, please review our:

• Privacy Policy
• Terms of Service